Donating Items
You are welcome to bring items for donation to the warehouse if that is most convenient for you. If you would prefer us to collect the items, however, we usually have a waiting list of about three weeks. Our van undertakes between twenty and thirty collections each day five days a week so please be patient. We are happy to collect the following items:-
- Bric a Brac
- Books
- China
- Clothes
- Curtains
- Electrical Equipment (televisions need to have a SCART socket and if they are larger than a portable need to be in a grey/silver surround)
- Furniture
- Household Linen
- Records, CDs, Tapes
- Soft Furnishings (Beds, mattresses, sofas etc with a valid 1988 Fire Safety Label - examples of the labels can be found below)
- Toys (with a valid CE Safety Mark)
- Tools
- Videos
- White goods
We CANNOT accept:
- Soft furnishings (beds, mattresses, sofas etc) without a 1988 Fire Safety Label
- Any form of computer equipment
- Any Baby items
- Pianos or Electric Organs
- Fridges with defective seals
- Photocopiers
- Gas Bottles
- Tins containing paraffin, petrol or any other inflammables
- Old tins of paint
To arrange a pick-up please telephone 01223 863657 (option 2), or email
with your name, the pick-up address, a contact telephone number and a list of the items. We would use the contact telephone number to come back to you to arrange a collection and to contact
you on the day if we encounter any last-minute problems. We offer pick-ups within an hour long slot on an agreed date in order to try and minimise any disruption to your normal routine and to make the most effective use of our van. We do not make a charge for our collection service.
Examples of Fire Labels:-
The above labels are appropriate to new furniture which meets the filling requirements and is cigarette resistant, that is baby nests. The word 'product' may be substituted for the word 'furniture' on the second side of this label.
Appropriate to new furniture which meets the filling requirements and is both cigarette and match resistant.
Appropriate to new furniture with a limited range of cover fabrics. The cover fabric is not match resistant, but the furniture has an interliner which passes the specified test. The furniture meets the filling requirements and is cigarette resistant.